The processing of your data is done in compliance with the legislation on the protection of personal data (Regulation EU 2016/679). They will be recorded in the Alexandre Coxo database and are intended for order processing, post-sales communication and invoicing.
In addition to personal information, you can provide us with additional information when requesting an +exclusive (personalized painting service). This information may include information about your preferences and images provided for performing the service.
As with many online service providers, we have certain information systems that let you know how users access and use the services. Examples of such log data may include access times and dates, IP, Internet browser and operating system used to access services, devices and applications identifiers, pages visited, time spent on pages, search terms, transaction information , location, bounce rate, and login frequency. We can use registration data to administer, customize, measure and improve services.
Depending on the type of Internet browser we may use “cookies” to save the form data. So you will not have to re-enter them the next time you use the services. Session cookies are used, that is, they are deleted automatically when the browser is closed.
You can access the services through a mobile device, be it a mobile application or a mobile web browser. Whenever you access our site from a mobile device, we may receive information about your location and mobile devices. This information will only be used for data processing, similar to the data referred to in Data Logging.
USE OF INFORMATION
We may also combine your personal information with other information obtained and aggregate it with information collected from other users in order to customize, measure and improve the Services (for example, product and resource development).
We may contact you via email or telephone to provide you with individual support, for example: for communications relating to your purchase or exclusive +; or to agree on details regarding the logistics of sending and receiving works of art.
If you communicate with us by e-mail, we may keep a record of these communications.
The site www.alexandrecoxo.com is a secure site and is protected with an SLL security certificate issued by Let’s Encrypt Authority X3. Alexandre Coxo undertakes to keep this certificate updated, as well as the other programs necessary for the proper functioning of the site.
About the SLL certificate you can find more information at https://letsencrypt.org/repository/.
We may preserve and disclose any personal information or other user information if we believe that access to, use, preservation, and disclosure of such information is reasonably necessary to:
1. comply with any law, regulation, legal process or governmental request;
3. detect, prevent or otherwise address fraud, security or technical issues, or
4. protect against damages of the rights, property or security of Alexandre Coxo, its users or any other person or entity.